Yeliz Akmaca 
Cryptocurrency exchange Coinbase has been targeted by a cyber attack. The company’s CEO, Brian Armstrong, shared details of the attack on social media. Armstrong stated that users’ sensitive information remained protected, but some personal data was accessed. The hacker obtained personal details such as names, addresses, and contact information. However, passwords, private keys, funds, and Prime account details were not accessed. Most importantly, Armstrong emphasized that they will not pay any ransom to the attackers.
Coinbase has promised compensation to all affected users. The company will also cover losses for users deceived by social engineering attacks during this process, aiming to maintain user trust. Additionally, Coinbase created a $20 million reward fund to incentivize information leading to the identification of the attackers. The crypto exchange has started implementing new security measures to prevent user harm.
Coinbase Cyber Attack
In a clear stance shared on X , Coinbase CEO Brian Armstrong stated:
“We will not pay ransom to extortionists. Instead, we offer a $20 million reward to those who provide information leading to the identification and prosecution of the perpetrators.”
Following the attack, Coinbase increased its security measures. A new customer support center was established in the US, where identity verification and fraud awareness notifications became mandatory. Moreover, additional identity verification processes were added for high-value transactions. These steps aim to protect user accounts. The company also announced that it will provide regular updates to users in the coming days.
The Method Behind the Attack
The attackers attempted to infiltrate the system by bribing some customer representatives working abroad. Coinbase described this as an unusual and complex social engineering attack. However, the attackers did not gain access to sensitive systems.
Coinbase estimates that less than 1% of users’ data was affected. Nevertheless, it warned customers to remain vigilant against potential fraud risks. This incident has once again highlighted the growing cyber threats in the crypto sector. Last year, India-based WazirX lost $230 million in a similar attack. Coinbase’s breach underscores the urgent need for data security and regulatory measures.
Security at crypto exchanges has become not only a technological but also a strategic priority. Users should protect their accounts with two-factor authentication and strong passwords.
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